Brucesonline.com offers a ONE - YEAR WARRANTY on everything purchased from us, unless otherwise noted. (Please Note: Warranty is from Sticker Date)

Within 14 days of the sticker date.

    We will give a refund for items. Except for systems, special ordered items, shipping & handling charges that we might encounter or damaged boxes, screw marks, marking on boxes etc, in which makes these items un-resalable. We reserve the right to charge a restocking fee due to certain circumstances at our discretion (20% max).

Within 90 days of the sticker date

    Over the counter exchange for components that are defective and in stock, Please allow delivery - testing time.

After 90 days of the invoice date
    All items must be sent back to our supplier for replacements unless noted or at our discretion, please allow delivery & testing time. ** Does Not apply to Special Ordered Items **

Computer Systems

    Computer systems comes with a ONE, TWO or THREE - year Parts and or Labour warranty, which ever is noted on the invoice from the supplier, manufacture and or brucesonline.com. ALL SYSTEMS ARE SERVICED IN STORE BY OUR TECH DEPARTMENT unless noted. Some may need to be sent back to the supplier or manufacture for service.

    Please Note - All CDRWs, DVDs, PRINTERs, SCANNERs, CAMERAs, SPEAKERs, SOFTWARE, MS ITEMs and LOGITEC ITEMs when purchased with a computer system, comes with a Manufacture Warranty (usually a one year), unless you purchase an SERVICE PROTECTION PLUS plan for the system.

    Some components carry a 2 - 5 year warranty from the Manufacture only.
In which shipping and handling is not included in the warranty.
All of the SERVICE PROTECTION PLUS (SPP), sold either by brucesonline.com or any other company, can be serviced at brucesonline.com by our tech dept.
This is only after the dealer warranty has expired and is now covered by the SERVICE PROTECTION PLUS (SPP) only.

Q-INK

    These ink jet cartridges are brand new made to OEM specifications, with 100% guaranteed and warranted for 30 days. Made from the finest materials and designed to an exacting standard, ensuring that the products are superior, reliable, and compatible with major brands such as Canon and Epson.

Used Items

    Used items are sold AS-IS, unless these items are tested before sale, then we will offer a 24 hour money back warranty.

*** Terms and conditions subject to change without notice.